We live in the age of incredible technological advancements with new products being developed and released for use on regular basis. The new products contribute to improving productivity and generally making our life easier.
One of the determining factors in the success or failure of a new product or device is the level of support it comes with. With good service, a product with modest features can go a long way in enhancing productivity. By the same token, if a great product is poorly supported, it limits its potential to make our job easier.
More features do not always equate to better product, but good service and customer support have a significant impact on improving daily life.
