Importance of Service

The conventional wisdom is when you make a good product, you will get many customers.

And that certainly is true.

At PROCAD, we believe good products are great, but we’re only halfway there to a satisfied customer. Good service is as important as the quality of the product.

And by service we don’t just mean answering your tech support questions. Rather it is the encompassing support starting on the first day PROCAD software is chosen.  In addition to prompt tech support, we offer free advice on the best way to setup the software for effective deployment. From there on, we offer tailored training, tech support and timely update and bug fixes as well as making the software compatible with the latest versions of AutoCAD and Operating Systems.

We value our customers and endeavor to make their PROCAD experience a pleasant and profitable one.